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FAQ




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What are the payment methods available at Rushpick?

All major Credit cards and Debit Cards including Net Banking options and Cash on Delivery options are available. We do provide COD option (Cash-on-delivery) only after the order is verified.

Are there any hidden charges?

There are NO hidden charges when you make a purchase. The prices listed for all the items are final and all-inclusive. Delivery charges may be extra depending on the shipping charge is estimated upon checkout.

What should I do if my payment fails?

In case of payment failure, please retry ensuring the information given is accurate, including all account details, billing address, cvc/csc number and password (in case of net banking). Also ensure that the internet connection is not disrupted in the process. You can also get in touch with the support team by sending us an email on support@rushpick.com with your order number to help you in such cases.

How can I track my order?

Once an order is placed, you will receive a tracking number. Use the track option to track your order.

Where do you deliver?

We deliver across all major cities and towns in India.

What is your shipping policy?

Please refer to the shipping policy for complete details. Click here for more.

In how much time will I get the product?

We make sure to dispatch the product at the earliest. However the actual time cannot be determined. You can track the shipment with the tracking number provided with your order.

How do I return the product?

Please intimate our support representative at support@rushpick.com with your order id in order to initiate returns. Please refer the return/refund policy for more information on the same.

Can my billing address & shipping address be different?

Yes. Your billing address can be different from the shipping address.

Are my bank account details, credit/debit card details saved?

No. We don’t save any such confidential financial details.

Why should I register for the newsletter?

We would like to be in touch with you & update you with our offers etc.

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